- About Us
- Shipping and Return Policy
- Contact Us
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- Contact Us
- We prefer PayPal and you may make a payment directly with PayPal using a debit card, credit card and many other options.
- 8% Sales Tax only for California residents, Tax free for other states.
Free shipping is for the lower 48 States only.
No Shipping to - AK, HI, PR, GU, APO, FPO, DPO, PO Box buyers.
No local pick up. No third-party shipping carrier will be used
- We will do the same day shipping if the order comes before 11 AM Pacific Time.
- We will not proceed the shipping till the payment gets cleared.
- We ship via our UPS/FedEx and USPS account
- Tracking number will be uploaded once we ship the item.
- We ship daily Monday - Friday. Most items will ship within 1 business day. Some items may require 2 business days. Tracking is available within 1-2 business days.
- Shipping Damage / Defective Items - Please notify us if your package is damaged.
- All returns/exchanges must be pre-approved with a Return Authorization Number, (RA#) from a Motorcycle DOT Sales Associate.
- We will gladly exchange/return orders from our customers with an RA # within 30 days of delivery date.
- Shipping charges will apply once we process your exchange if the customer is not satisfied with the item or he/she will be responsible for the shipping fees.
- Motorcycle DOT will honor the return and the shipping fees if the item is broken or defected.
- All returns will be charged a 20% restocking fee within 30 days of the delivery date. If merchandise is damaged, please contact us ASAP so we may initiate a UPS claim.
- You have 5 days to contact us from the receipt of the merchandise. We will refuse any return/exchange packages without an RA# clearly marked on the outside of the box.
- Please have all merchandise shipped in the original manufacturer's packaging and condition.
- Make sure that you put the merchandise box inside of the shipping box. DO NOT ship the merchandise box by itself.
- All returns must have the original tags and product packaging in new condition. If the returned item is in used condition with tags unattached, your item may be returned to you COD or refused.
- Shipping and Handling charges are not refundable.
- Please ship in a sturdy shipping box (not product box). To avoid shipping damage.
- Please contact us before you start an eBay Return. We will do the best we can to have the best customer service and shopping experience with us.
- For faster exchange follow the Return steps to return the original item and receive a refund. Then place a new order for the new item. This will be a faster exchange and you may grab your item while it is still in stock.
You want to contact us, please feel free to send us a message thru eBay message system Monday-Friday 9am-10pm Pacific Time, we will be happy to answer your question immediately.HomeAbout UsShipping and Return Policy Contact Us
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